Refund Policy

Refund Policy

Last Updated: 12 March 2026

1. Introduction

This Refund Policy outlines the conditions under which refunds may be issued on the Moriox platform.

2. Non-Refundable Services

Most digital services and participation-based activities on Moriox are non-refundable once they have been processed or accessed.

3. Eligible Refund Cases

Refunds may be issued under the following conditions:

  • Duplicate payment
  • Technical error causing incorrect charges
  • Unauthorized transaction confirmed by our investigation

4. Refund Request Process

To request a refund, users must contact our support team with the following details:

  • Registered email
  • Transaction ID
  • Date of transaction
  • Reason for refund

5. Processing Time

Approved refunds will typically be processed within 7–14 business days.

6. Refund Method

Refunds will be issued using the same payment method used for the original transaction whenever possible.

7. Fraudulent Claims

Moriox reserves the right to deny refund requests if fraudulent activity is suspected.

8. Policy Changes

This policy may be updated at any time without prior notice.

9. Contact

Email: support@morioxonline.io

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